New Etsy Feedback System

[Michele]

I'm sure if you're an etsy seller you know they changed the feedback system to a star system. www.etsy.com/blog/news/2013/5-stars-for-etsys-new-review-system/

The etsy forum is buzzing with a lot of sellers who do not like the new system. I'm not sure how I feel about it yet.

What are your thoughts about it?

[caeterle]

I don't think it's fair on the sellers that they can't leave feedback for a buyer anymore. I experienced the same thing on eBay where a seller can't leave negative feedback for a buyer anymore.
I remember the discussions back then and eBay made it sound as if all sellers are evil. I hope Etsy is not going to make the same mistake. I knew quite a few sellers who had decided eBay was not worth it anymore.

[Michele]

Buyers can't leave feedback right away either. There is a waiting period to discourage people from leaving negative feedback before they actually receive their purchase.

Etsy is going to send reminders for people to leave feedback. I'm sure people will want to be bugged.

Also, buyers can change their feedback over a 60 day period. Like one person said, if the buyer breaks their purchase, they can blame it on the seller and change their feedback.

[galadryl]

Uh, I don't like that, 60 days is way too long , I would prefer 24 hours, in case one has made typos and wants to correct it.

[caeterle]

Not a smart way to go, Etsy. I'm not sure what they want to gain by that.